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Terms & Conditions

Terms & Conditions Agreement

Rescheduling, Cancellation & Class Policies

1st and Following Reschedules:

24 hours prior to the class start time, rescheduling is free of charge. Within 24 hours of the course start time, students are subject to a $30 fee for BLS and cpr/fa/aed and $55 for advanced courses. This notice requirement changes to 72 hours after the first reschedule.

Cancellations:

If notified prior to 24 hours of the class start time, a refund may be issued with the exclusion of processing fees (equal to deposits). Within 24 hours, the class payment is non-refundable. You may credit the payment to any course within 120 days.

No call/No show:

No refunds are given. This consists of no prior notification through text, call, or email of your absence prior to the class start time.

Arriving Late:

Arrival 10 minutes post-class start time, we will ask you to reschedule and the respective rescheduling fees will apply. We recommend arriving 10-15 minutes early

Remediation:

Failure of the hands-on demonstration or exam (discretionary), we will ask you to review and return to class for a retest. The first remediation is free.

Meeting the Minimum:

We have a minimum number of attendees for any course. If not met, we will contact you well in advance with all of our available times

No Recording Audio or Video

**AUTHORIZATIONS**

If you choose to pay with a small deposit and the rest in cash on-site, please note the following:

  1. You hereby authorize Cardiox Care to automatically charge the same payment methods used for your deposit if fees incur.
  1. If you need a receipt for reimbursement, ensure to pay in full electronically to automatically receive a receipt automatically via email. deposits are not refundable, debit payments made on-site will incur a $3 admin fee, notify 24+ hours in advance to null.
  1. If you decide to cancel within the 24-hour window or no-show, just as with full credit and debit payments, you will be charged the price of the respective course. Your deposit will be credited towards this.

General Policies

Initials vs Renewals:

Initials – Students who are taking the course for the first time or expired past 30 days.

Renewals – Students with an active or “Expired within 30 days” card. You must submit a copy after you register.

Meeting the Minimum:

We have a minimum number of attendees for any course. If not met, we will contact you well in advance with all of our available times

Age Limit:

14 years, any minors must have their legal guardian on the premises throughout the course.

Replacement Cards:

For any legal name changes for past certifications, BLS is $20, CPR/FA/AED or CPR/AED is $30.

Booking a Course:

All bookings must be completed through our website and are by appointment only. A full payment or deposit must be made before your reservation is complete.