TERMS & CONDITIONS
To honor both students' time and privacy, and uphold instructors' commitment to scheduled meetings.
1ST & FOLLOWING RESCHEDULES:
24 hours prior to the class start time, rescheduling is free of charge. Within 24 hours of the course start time, students are subject to a $30 fee for BLS and cpr/fa/aed and $55 for advanced courses. This notice requirement changes to 72 hours after the first reschedule.
If notified prior to 24 hours of the class start time, a refund may be issued with the exclusion of processing fees (roughly 5%). Within 24 hours, the class payment is non-refundable. You may credit the payment to any course within 120 days.
NO CALL/NO SHOW:
No refunds are given. This consists of no prior notification through text, call, or email of your absence at least 1 prior to the class start time.
In respect to all students, arrival 10 minutes post-class start time, we will ask you to reschedule and the respective rescheduling fees will apply. We recommend arriving 10-15 minutes early
Failure of the hands-on demonstration or exam (discretionary), we will ask you to review and return to class for a retest. The first remediation is free.
MEETING THE MINIMUM:
We have a minimum number of attendees for any course. If not met, we will contact you well in advance with all of our available times
NO AUDIO OR VIDEO RECORDING
If you choose to pay with a small deposit and the rest in cash on-site, please note the following:
1. You hereby authorize Cardiox Care to automatically charge the same payment methods used for your deposit if fees incur.
2. We do not write receipts for cash payments during class. If you need a receipt for reimbursement, ensure to pay in full electronically to receive a receipt automatically via email. Deposits are not refundable, debit payments made on-site will incur a $4 admin fee, notify 24+ hours in advance to null.
3. If you decide to cancel within the 24-hour window or no-show, just as with full credit and debit payments, you will be auto-charged the remaining balance of the respective course. Your deposit will be credited towards this.